Fall 2011

How would you rate the overall effectiveness of your jurisdiction's use of data for identifying cost savings or program efficiencies?

(Excluding jurisdictions that report no current data use)

How would you rate the overall effectiveness of your jurisdiction's use of data for guiding budgeting decisions?

(Excluding jurisdictions that report no current data use)

How would you rate the overall effectiveness of your jurisdiction's use of data for improving management decisions?

(Excluding jurisdictions that report no current data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from informal exchanges of information with other jurisdictions?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from private organizations, consultants, etc.?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from regional organizations such as SEMCOG, NEMCOG, etc.?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from the Michigan Townships Association?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from the Michigan Municipal League?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from the Michigan Association of Counties?

(Among jurisdictions that report external data use)

Thinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, do you gather external data from the Michigan Department of Treasury website (F-65 data on other units, etc.)?

(Among jurisdictions that report external data use)

How would you rate the overall effectiveness of your jurisdiction's use of data for guiding compensation decisions for employees?

(Excluding jurisdictions that report no current data use)

Were your jurisdiction's performance measures developed with assistance of organizations such as MAC, MML, MTA, a regional council (e.g. SEMCOG, NEMCOG), etc.?

Were your jurisdiction's performance measures patterned after an available model?

Were your jurisdiction's performance measures designed by a consultant?

Were your jurisdiction's performance measures developed in-house by its own employees/staff/officials?

To what extent, overall, does your jurisdiction use measures of citizen satisfaction regarding your internal operations (including operations you contract out)?

To what extent, overall, does your jurisdiction use measures of effectiveness regarding your internal operations (including operations you contract out)?

To what extent, overall, does your jurisdiction use measures of efficiency or unit cost regarding your internal operations (including operations you contract out)?

To what extent, overall, does your jurisdiction use measures of workload regarding your internal operations (including operations you contract out)?

To what extent, overall, does your jurisdiction use measures of inputs regarding your internal operations (including operations you contract out)?

Approximately how long has your jurisdiction been using performance measures?

Which of the following two approaches best describes your jurisdiction's use of performance data?

Do you not use data about your own or other governments' operations?

Do you use external data about other governments?

In your opinion, do the majority of your jurisdiction's managers support or oppose the use of data-driven decision-making by your jurisdiction?

(Excluding jurisdictions that report no current data use)

Did your jurisdiction engage in data-driven decision-making activities at some time in the past?

(Among jurisdictions that report no current data use)

How likely is it that your jurisdiction will either cut back or expand its performance measurement activities within the next 12 months?

(Excluding jurisdictions that report no current data use)

Overall, do you agree or disagree that performance measurement and management activities are worthwhile for local governments in general?

(Excluding jurisdictions that report no current data use)

Overall, do you agree or disagree that performance measurement and management activities are worthwhile for your jurisdiction?

(Excluding jurisdictions that report no current data use)

To what extent, if any, is the ability to implement change in response to data findings a problem your jurisdiction has faced within the last 12 months in its use of data and performance measures?

(Excluding jurisdictions that report no current data use)